Support during times of crisis


Valicity Care Services and its Board members have been creating new ways to support the local communities they are a part of through the Covid-19 pandemic.

Two Board members, are combining their business contacts with Valicity’s social care skills to provide accommodation, food and care for those in need.

Harbinder Singh and Mohammed Yousuf have opened up their hotel, Three Saints, in South Wales to allow the local authority to house vulnerable people in need of emergency accommodation because of Covid-19.

This is not the first time they have offered the hotel to help those in need. After the floods earlier this year, Three Saints, welcomed families who had lost their homes on behalf of the local authority.

Harbinder says: “We will be providing accommodation, food and other support for those who are vulnerable. Mental health support, debt advice, and ongoing housing support will be available to those staying with us. I am also aware that some of our vulnerable residents may well come to us having already contracted Covid-19, so we have plans in place to protect our staff and other residents. I myself will be the only person to have contact with anyone self-isolating or who has confirmed case.”

In addition, Three Saints has also been showing their support for NHS staff by offering free roast dinners. On Sunday 22 March they provided 90 meals to staff at the local Royal Glamorgan Hospital.

Harbinder added: “We wanted to show our support for those on the frontline. So, we made sure they received a completely free, belly busting roast dinner. The type of roast dinner that leaves you feeling like you could do with a nap. A healthy meal which will fuel them as they carry out such important work. We had the meals boxed up – gravy separately of course – so they could pop down, collect their meal and take it back to the canteen to enjoy.”

The team are meeting the call of local authorities in South Wales and Yorkshire to provide 500 beds for the most vulnerable people they care for.

Mohammed Yousuf, Chairman of Valicity, explains: “We are providing a two-pronged service. The first part is providing advice and guidance to local authorities and landlords on how they can best look after those who are vulnerable and in unsuitable accommodation for the conditions expected under Covid-19. The second part is helping local authorities find 500 units of accommodation for those who may need to move from their current home. This is not about making a quick buck. It is about how local business people can support their communities at this time of unprecedent need.”

Another way Valicity are making a difference is through working with a local community centre to ensure they can provide meals to children who usually receive free school meals but are off school.

Paula Loftus, Valicity’s Implementation and Mobilisation Manager (North), said: “I called our local community centre to see how we could help them at this time. They explained that they would be providing five hot meals a week for children who usually receive free school meals. I asked if we could provide some food but they said what they really needed was take away containers to put the meals in, ready for delivery. I said we would get them some. So, I set to work calling local take away outlets to see if they could donate some boxes. I also mentioned it to our landlord who immediately set to action asking his local business contacts to help. Within an hour he had arrived at our office with loads of boxes which we took over to the community centre. They were delighted and so relieved. And we’ve been able to build long lasting links with the community centre which will benefit our young residents.”


Photo by Craig Adderley from Pexels

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